Find out what it will cost to replace your device. Show My Service Request Fee. Please contact us at and an Asurion Customer Service Representative will be happy to further assist you.
Update: Virgin fixed the issue Tuesday night after taking their login page down for four hours. Please see my update at the bottom of this post. I reported the issue to Virgin Mobile USA a month ago and they have not taken any action, nor informed me of any concrete steps to fix the problem, so I am disclosing this issue publicly.
Coverage includes loss, theft, accidental damage including liquidsout-of-warranty mechanical or electrical breakdown. Once enrolled, your deductible does not change even if the store price of your device decreases or increases. A proud subsidiary of Brightstar Corp.
Type a minimum of three characters then press UP or DOWN on the keyboard to navigate the autocompleted search results. How to lodge a complaint relating to your Credit Card. Read more. Fees, charges, and credit criteria apply.
By Tara Evans. While he was travelling, Conor mislaid his Blackberry but only noticed a couple of days later. Believing it to be disconnected and PIN-protected, he did not report it stolen.
Cell phone companies make it their business to create hell in our day-to-day lives. Virgin Mobile is no exception, which is why I am going to gently walk you through the necessary steps to activate your new Virgin Mobile phone so that you can avoid that hundred-and-six-minute phone call with some guy half-way around the globe whose name is clearly not Dan. Follow your phone's instructions for inserting the battery, charging it, and powering on the device.
These companies allow data — in the form of words, voice, audio or video - to be sent anywhere in the world. We know how important it is to stay connected and how inconvenient it is to experience issues with a service that you rely on. Our history dealing with complaints means we understand the most common types of problems and how to go about resolving them as quickly as possible.
Taxes not included. Subscriber fee is based on unsubsidized retail price of the device. For full program details, refer to the Terms and Conditions.